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German-Speaking Customer Service Agent at Global Talent Co. - ApplyBlast

German-Speaking Customer Service Agent

Global Talent Co.

5 months ago

Remote

Full Time

Junior

3 applicants

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About this role

A German-Speaking Customer Service Agent provides support via live chat for a European drinks brand, ensuring professional and empathetic interactions in German.

Responsibilities

Handle customer enquiries and complaints via live chat
Resolve issues with empathy and efficiency
Represent brand's voice accurately in interactions
Identify recurring issues and flag them to the team
Maintain accurate and up to date records

Skills

About Global Talent Co.

globaltalent.co

Headquarters

San Francisco, California, United States

Company Size

1-10 employees

View Profile

Global Talent Co. is an embedded talent platform that connects businesses with pre-vetted, full-time professionals from South Africa and Latin America across functions including marketing, sales, finance, customer support, IT, HR, and operations. With a network of over 400,000 vetted candidates, they place talent at 50–70% less than the cost of hiring locally in the US or EU. Acting as the Employer of Record, they handle payroll, compliance, and HR administration, allowing businesses to scale their teams without adding to official headcount.