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Gestionnaire de la réussite client (CSM) – Intelligence des actifs at MaintainX - ApplyBlast

Gestionnaire de la réussite client (CSM) – Intelligence des actifs

MaintainX

7 days ago

4.3 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Customer Success Manager (CSM) for Asset Intelligence at MaintainX helps clients adopt asset intelligence solutions by integrating real-time equipment data, connecting sensors, and ensuring measurable ROI. This role bridges customer success, IIoT, and data analytics, working closely with sales, product, and engineering teams to shape how clients utilize asset intelligence features. The position focuses on building trusted partnerships, driving measurable results, and preventing churn through proactive account management.

Responsibilities

Drive measurable results by defining KPIs and quantifying ROI for predictive maintenance solutions
Train customers and promote autonomy through product demonstrations and best practices guidance
Collaborate with sales, support, product, and engineering teams to influence roadmap and resolve issues

Skills

About MaintainX

getmaintainx.com

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2018

View Profile

MaintainX is an AI-powered SaaS maintenance and asset management platform that helps industrial teams manage work orders, asset performance, parts, and labor. The platform combines work-order and preventive maintenance tools with parts inventory, labor tracking, and AI-driven analytics to reduce downtime and boost operational efficiency. MaintainX provides mobile-friendly tools and integrations to help technicians and managers execute, document, and optimize maintenance workflows. Founded in 2018 and based in the United States, it serves manufacturing, field service, facilities, and other asset-intensive operations.