Pierre Fabre Group

Global Customer Excellence Lead - Permanent Position -H/F

Pierre Fabre Group(2 months ago)

HybridFull TimeSenior$138,116 - $185,018 (estimated)Commercial
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About this role

The Global Customer Excellence Lead at Pierre Fabre is the medical care representative for the corporate CRM program, acting as a bridge between commercial and medical functions to ensure integrated HCP engagement. The role focuses on shaping global customer excellence strategy, aligning processes and performance metrics across regions, and leading a small global team. The position is based in Boulogne-Billancourt (Paris) and reports into global commercial leadership.

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Required Skills

  • Sales Excellence
  • Omnichannel
  • HCP Mapping
  • Segmentation
  • Next-Best-Action
  • Incentive Design
  • Territory Alignment
  • Change Management
  • CRM
  • Data Analysis

+4 more

Qualifications

  • Higher Education in Science, Pharmacy or Engineering
  • Specialization in Business, Sales or Marketing
Pierre Fabre Group

About Pierre Fabre Group

pierre-fabre.com

Founded in 1962 by Mr. Pierre Fabre, Pierre Fabre is an international French pharmaceutical and dermo-cosmetic group owned by a public benefit foundation and its employees.

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