Global Service Desk Engineer – Level 2
Trtglobalsolutions
About this role
A Global Service Desk Engineer – Level 2 at Clark Global City Pampanga is responsible for resolving incidents, implementing changes, and supporting hardware, software, and network systems. The role involves remote troubleshooting, problem management, customer communication, and supporting managed services clients to ensure system stability and customer satisfaction.
Skills
About Trtglobalsolutions
trt.comTotal Risc Technology (TRT) is a global IT support and managed services provider (branded TRT Shared Services) specializing in next‑generation server, storage, and networking solutions. TRT delivers enterprise IT services — from infrastructure implementation and cloud and network solutions to ongoing managed support — for organisations ranging from local SMEs to multinational corporations. The company emphasizes expert IT implementation, reliability, security, and operational efficiency as a long‑term technology partner.
About Trtglobalsolutions
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Trtglobalsolutions.
Salary
$48k – $72k
per year