Government Customer Success Manager

BetterUp(26 days ago)

HybridFull TimeManager$120,511 - $158,070 (estimated)Customer Success

About this role

The Government Customer Success Manager at BetterUp is responsible for enhancing the value that government clients achieve from the BetterUp platform, working closely with the Department of Defense, federal agencies, and state and local governments. Key responsibilities include relationship building with stakeholders, managing account health, delivering strategic business recommendations, and coordinating cross-functional projects to meet customer needs and drive adoption. The role requires strong project management skills, problem-solving capabilities, and the ability to engage with senior leadership to advocate for customer interests effectively.

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Required Skills

Relationship Building
Customer Engagement
Strategic Consulting
Project Management
Problem-Solving
Value Delivery
Risk Mitigation
Stakeholder Management
Industry Knowledge
Consultative Approach

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About BetterUp

www.betterup.com

BetterUp is a pioneering coaching platform that integrates artificial intelligence, behavioral science, and personalized coaching to enhance workforce productivity and engagement. The platform offers services like BetterUp Lead™, BetterUp Manage™, BetterUp Ready™, and BetterUp Grow™, all designed to cultivate leadership, improve manager performance, and foster resilience among employees. With a focus on measurable business impact, BetterUp partners with organizations to help every individual achieve their potential, transforming coaching from a privilege for a few to a scalable resource accessible to all.