Senior Customer Success Manager
Okta(19 days ago)
About this role
Senior Customer Success Manager at Okta responsible for overseeing medium ARR customers and ensuring they realize value from Okta’s identity platforms. The role acts as the primary customer advocate, connecting customer needs to Sales, Product, Support, Renewals, Professional Services, and Engineering. It emphasizes strategic problem-solving, thought leadership, and fostering long-term customer relationships.
Required Skills
- Account Planning
- Consultative Acumen
- Product Knowledge
- Success Planning
- Adoption Strategy
- Account Management
- Cross-Functional Leadership
- Stakeholder Management
- Upsell Strategy
- Value Realization
+2 more
Qualifications
- Bachelor’s Degree
- Master’s Degree
- PhD
- Professional Certifications
- Admin Certifications
About Okta
okta.comOkta is a cloud-based identity and access management platform that secures access for employees, customers, partners, and AI-driven systems. The Okta and Auth0 platforms provide single sign-on, adaptive multi‑factor authentication, user lifecycle and directory management, API access management, and identity governance to automate and protect authentication flows. Organizations use Okta to implement Zero Trust identity controls, integrate with thousands of apps, and deliver developer-friendly APIs and extensible customer identity solutions at scale.