Graduation: Designing a Learning Approach for Customer and System Knowledge in a 24/7 Service Desk
Vanderlande
About this role
This graduation project involves developing a learning approach to enhance customer and system knowledge for 24/7 service desk employees. The goal is to improve understanding of customer operations, ensuring better incident management and support. The assignment is based in Veghel and targets students pursuing degrees in Industrial Engineering, Supply Chain Management, or related fields.
Skills
About Vanderlande
vanderlande.comVanderlande is a market-leading, global partner for future-proof logistic process automation in the warehousing, airports and parcel sectors. Its extensive portfolio of integrated solutions – innovative systems, intelligent software and life-cycle services – results in the realisation of fast, reliable and efficient automation technology.
Recent company news
Airport Industry-NewsVanderlande Acquires United States Arm of Siemens Logistics
1 month ago
Bits&ChipsVanderlande’s warehouse automation to merge with sister companies
Nov 12, 2025
Machine MakerVanderlande inaugurates India Innovation Centre in Pune to strengthen global engineering capabilities
3 weeks ago
Siemens pressSiemens to sell airport logistics business to Vanderlande
Oct 31, 2024
Parcel and Postal Technology InternationalVanderlande completes acquisition of Siemens Logistics in EMEA
May 6, 2025
About Vanderlande
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Vanderlande.
Salary
$70k – $95k
per year
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