Grievances & Appeals Specialist
Modivcare(2 months ago)
About this role
The Grievances & Appeals Specialist at Modivcare is a member-focused role within the company's customer service organization, supporting efforts to improve member experience and reduce formal complaints. This position interacts with internal and external stakeholders and is suited to candidates with prior service-industry experience and strong communication abilities. It contributes to quality and compliance around member dispute and appeals processes.
Required Skills
- Customer Service
- Phone Etiquette
- Verbal Communication
- Problem Solving
- Time Management
- Organization
- Typing
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
+2 more
Qualifications
- High School Diploma
About Modivcare
modivcare.comWe bring quality patient transportation, meal delivery, remote patient monitoring, and personal in-home care to homes all across America at Modivcare.
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