Group Manager Operations
Encore Capital Group(21 days ago)
About this role
The Group Manager Operations is a managerial role within Encore Capital Group’s Legal Collections channel, positioned in the operations organization supporting specialty finance businesses. The role oversees a team of process quality and process excellence professionals and interfaces with internal and external partners. Applicants must have current authorization to work in the United States full-time.
Required Skills
- People Management
- Process Development
- Project Management
- Relationship Management
- Escalation Management
- MS Office
- Excel
- Communication
- Compliance
- Training
Qualifications
- High School Diploma
- Bachelor's Degree (Preferred)
About Encore Capital Group
encorecapital.comEncore Capital Group is a financial services company specializing in the management and servicing of consumer debt. The company supports individuals in resolving their financial obligations by providing tailored solutions and resources that empower them to regain control over their finances. Encore Capital operates through various subsidiaries to offer services in debt collection, credit recovery, and financial literacy, ensuring compliance with regulatory standards while fostering positive engagement with consumers. Their mission revolves around helping people achieve financial stability and improving overall customer experiences in the debt resolution process.
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