Guest Experience Associate
Placemakr(3 days ago)
About this role
Placemakr is seeking a Guest Experience Associate to serve as the primary point of contact for guests and residents, ensuring exceptional service and a positive experience. The role involves collaborating with team members and maintaining a safe and welcoming environment, emphasizing community norms and company values.
Required Skills
- Customer Service
- Communication
- POS
- CRM
- Hospitality
- Teamwork
- De-escalation
- System Usage
- Guest Management
- Problem Solving
About Placemakr
placemakr.comPlacemakr operates apartment-hotels that combine apartment-style comfort with hotel convenience, offering fully furnished residences for flexible short- and long-term stays. They place properties in prime urban locations and provide hotel-like services and amenities alongside the space and privacy of an apartment. Bookings are geared toward travelers, corporate clients, and relocators who need turnkey, flexible housing solutions. Placemakr emphasizes convenience, modern design, and flexible stay options as alternatives to traditional hotels or leases.
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