Guest Experience Ambassador
Level99 Entertainment(22 days ago)
About this role
Level99 is hiring a Guest Experience Ambassador to support guests through a contact center for its adult-focused real-world gaming and dining venue. The role serves as a key point of contact for inquiries and issue resolution while partnering with the Guest Experience Manager and coordinating across venue departments to uphold hospitality standards.
Required Skills
- Customer Service
- Guest Support
- Phone Support
- Email Support
- Live Chat
- Issue Resolution
- Case Escalation
- Guest Relations
- Active Listening
- Record Keeping
+9 more
About Level99 Entertainment
level99.comLevel99 is a first-of-its-kind real‑world social gaming destination for adults, offering over 50 physical and mental challenges staged in artistically designed, immersive environments. Guests purchase timed tickets and can enjoy on-site food & beverage, special events, private bookings, and gift cards across multiple locations. The company focuses on interactive, social play and creative installations and also lists career and artist opportunities to support its venues.
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