Guest Relations Executive, Rooms Reservations
Four Seasons Hotels and Resorts(2 months ago)
About this role
The Guest Relations Executive, Rooms Reservations at Four Seasons Hotel Singapore is responsible for managing the reservations process and shaping guests’ first impressions of the hotel. The role involves communicating with prospective guests, providing detailed information about the property, and personalizing interactions to ensure guests feel valued prior to arrival. This position supports the hotel’s luxury service standards and contributes to overall guest satisfaction and retention.
Required Skills
- Reservations
- Guest Relations
- Communication
- Customer Service
- Opera System
- Organization
- Prioritization
- Upselling
- Interpersonal Skills
- Shift Flexibility
Qualifications
- Diploma in Hospitality
About Four Seasons Hotels and Resorts
fourseasons.comDiscover luxury hotels and resorts worldwide with Four Seasons Hotels and Resorts. Plan your dream vacation, wedding, or business trip in style.
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