Guest Service Agent - Full Time
Sonesta Hotels(1 month ago)
About this role
A Guest Services Agent at Sonesta is a front-line hospitality role that represents the hotel brand and supports overall hotel operations during assigned shifts. The position involves interacting with guests, supporting the front desk team, and contributing to guest satisfaction and hotel standards.
Required Skills
- Customer Service
- Cash Handling
- Reservation Systems
- Phone Etiquette
- Upselling
- Guest Relations
- Opera
- Microsoft Office
- Problem Solving
- Teamwork
Qualifications
- High School Diploma or Equivalent
- ServSafe
- TIPS (possible)
- Valid Driver's License
About Sonesta Hotels
sonesta.comBook a hotel room among our global properties in the United States, Canada, Egypt, Peru, Columbia, Chile, Ecuador, and the Caribbean for your next adventure.
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