Guest Service Agent - Full Time
HRI Hospitality(1 month ago)
About this role
A Guest Service Agent at HRI Hospitality is a frontline hotel team member who represents the brand and welcomes guests across the company’s portfolio of restored and new-build properties. The role is based at the front desk and supports HRI’s focus on creating memorable guest experiences in urban locations.
Required Skills
- Guest Relations
- Check-In
- Check-Out
- Payment Processing
- Reservation Management
- Cash Handling
- Communication
- Problem Resolution
- Phone Etiquette
- Property Systems
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