Guest Service Supervisor
Alumni Network Job Board(1 month ago)
About this role
The Guest Service Supervisor serves as the primary point of contact for guests and staff at The Blackwell Inn, ensuring a consistently high-quality, 4-star guest experience. The role oversees front desk operations during assigned shifts in a 24/7 hotel environment and supports service excellence through staff oversight and training. The position is part of Ohio State University’s Blackwell Hotel operations and contributes to maintaining inspection standards.
Required Skills
- Guest Services
- Front Desk Operations
- Check-In
- Check-Out
- Cash Handling
- Accounting
- Customer Service
- Phone Etiquette
- Staff Training
- Staff Supervision
+3 more
Qualifications
- High School Diploma or GED
- Associate Degree (Preferred)
- Bachelor's Degree in Hospitality Management (Preferred/Required)
About Alumni Network Job Board
osu.eduThe Ohio State University is a large, mission-driven land‑grant public research university headquartered in Columbus, Ohio, with multiple regional campuses across the state. It offers comprehensive undergraduate, graduate and professional programs and is home to the Wexner Medical Center, nationally recognized research institutes, and extensive extension and outreach services. Ohio State is known for high research activity and significant external funding, partnering with industry and communities to drive innovation and economic development. The university also has a prominent athletic tradition (the Buckeyes) and serves a diverse student body through teaching, research, and public service.
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