Guest Services Agent
HRI Hospitality(1 month ago)
About this role
A Guest Services Agent at HRI Hospitality is an entry-level front office position within a portfolio of restored and new-build urban hotels. The role supports the hotel’s mission of creating warm welcomes and memorable guest experiences while reporting to the Front Office Supervisor and Front Office Manager. It is suited for candidates beginning or growing a career in hospitality who are comfortable working varied shifts in vibrant locations.
Required Skills
- Customer Service
- Communication
- Multitasking
- Data Entry
- Computer Literacy
- Problem Solving
- Conflict Resolution
- Payment Handling
- Reservation Management
- Shift Flexibility
Qualifications
- High School Diploma
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