Guest Services Agent
Acquire(28 days ago)
About this role
The Guest Services Agent delivers exceptional guest experiences across the full reservation lifecycle, from inquiry and booking to post-departure, acting as the primary point of contact. This role supports a central, multi-country team and coordinates with on-ground staff to ensure readiness and resolve issues proactively. The position requires adherence to company policies, including information security, and contributing to team goals and values.
Required Skills
- Guest Engagement
- Reservation Management
- Payment Processing
- Issue Resolution
- Multichannel Support
- Time Management
- Attention To Detail
- Problem Solving
- Team Collaboration
- HomeHero
+2 more
About Acquire
acquire.aiAcquire Intelligence (formerly Acquire BPO), the global business process outsourcing provider, delivers safe, flexible, and innovative outsourcing and AI solutions—intelligently transforming businesses across CX, tech, and operations.
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