Team Leader
Acquire(1 day ago)
About this role
The Team Leader oversees a team of customer service professionals, providing coaching, support, and performance management to ensure high-quality service delivery. The role involves motivating the team, managing performance metrics, and fostering a positive work environment within a contact center setting.
Required Skills
- Coaching
- Team Leadership
- CRM
- Performance Management
- Customer Service
- Problem Solving
- Communication
- Mentoring
- Data Analysis
- Empathy
About Acquire
acquire.aiAcquire Intelligence (formerly Acquire BPO), the global business process outsourcing provider, delivers safe, flexible, and innovative outsourcing and AI solutions—intelligently transforming businesses across CX, tech, and operations.
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