Loyola Medicine

Guest Services Representative

Loyola Medicine(1 month ago)

Grand Rapids, MichiganOnsitePart TimeJunior$44,961 - $63,873 (estimated)Patient Services
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About this role

The Guest Services Representative is the first point of contact for patients, families, visitors, volunteers, and colleagues at a hospital, creating a welcoming and resourceful environment that reflects the organization’s mission and values. This part-time, per diem role emphasizes a professional presence, adherence to regulatory and privacy guidelines, and supporting a safe, positive guest experience. The position operates on rotating shifts and requires reliability and a customer-focused demeanor.

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Required Skills

  • Communication
  • Problem Solving
  • Customer Service
  • Wayfinding
  • HIPAA Compliance
  • Microsoft Office
  • Cash Handling
  • Typing
  • Patient Care
  • Computer Literacy

Qualifications

  • High School Diploma or Equivalent
  • Associate Degree (Preferred)
  • Healthcare Certification (Preferred)

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