Guest Services Specialist - India
Extenteam Client Roles(1 month ago)
About this role
A Tailwind Guest Support Specialist provides remote guest communication and property management support for small short-term rental operators. The role blends technology and human-led service to deliver 24/7 support, help partners provide exceptional guest experiences, and contribute to business growth. It operates in a fast-paced remote environment and requires prior short-term rental or PMS experience and strong customer focus.
Required Skills
- Guest Communication
- Reservation Management
- Reservation Sales
- Complaint Resolution
- Vendor Liaison
- Template Creation
- Coordination
- Multitasking
- Problem Solving
- PMS Experience
+2 more
About Extenteam Client Roles
extenteam.comExtenteam is a remote staffing agency that specializes in property management and hospitality, offering virtual assistants and staffing solutions for vacation rentals. They serve property managers and hosts of all sizes, promising up to 60% savings compared with local hiring. Extenteam’s teams support day-to-day operations—guest communication, reservations, listing and back‑office tasks—so owners and managers can scale portfolios more efficiently. Clients choose them for specialty remote talent, flexibility, and cost savings.
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