Hardware Support Specialist

Cents(27 days ago)

HybridFull TimeJunior$95,225 - $125,841 (estimated)Customer Support

About this role

The Hardware Support Specialist at Cents is responsible for ensuring the successful deployment and smooth ongoing operation of NFC-based laundry payment systems for self-service laundry facilities. Based in Toronto on the Laundroworks team, this role combines hands-on work with in-house developed hardware and software with direct, customer-facing support. The position supports both new installations and existing deployments, focusing on connectivity, configuration, and reliability of the payment ecosystem. It operates on a hybrid schedule after training, with time split between the North York office and remote work.

View Original Listing

Required Skills

Hardware Support
System Installation
Technical Troubleshooting
Customer Support
Connectivity Diagnosis
Mobile App Support
NFC Systems
Hardware Integration
Issue Resolution
Ticketing Systems

+6 more

About Cents

trycents.com

Cents is an all‑in‑one laundromat business management platform that helps laundromats and laundry-service operators run their operations and improve customer experience. The platform includes a point‑of‑sale system plus tools for order and customer management, operational accuracy, and business reporting. Cents positions itself as a modern, easy‑to‑use solution to streamline workflows, reduce errors, and give owners better visibility into performance.