Hardware Support Specialist
Cents
About this role
The Hardware Support Specialist at Cents is responsible for ensuring the successful deployment and smooth ongoing operation of NFC-based laundry payment systems for self-service laundry facilities. Based in Toronto on the Laundroworks team, this role combines hands-on work with in-house developed hardware and software with direct, customer-facing support. The position supports both new installations and existing deployments, focusing on connectivity, configuration, and reliability of the payment ecosystem. It operates on a hybrid schedule after training, with time split between the North York office and remote work.
Skills
About Cents
trycents.comCents is an all‑in‑one laundromat business management platform that helps laundromats and laundry-service operators run their operations and improve customer experience. The platform includes a point‑of‑sale system plus tools for order and customer management, operational accuracy, and business reporting. Cents positions itself as a modern, easy‑to‑use solution to streamline workflows, reduce errors, and give owners better visibility into performance.
About Cents
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$95k – $126k
per year