Hardware & Payments Support Specialist

FareHarbor(1 month ago)

HybridFull TimeMedior$45,760 - $68,640Payment Operations

About this role

The Hardware & Payments Support Specialist provides hybrid technical and operational support for FareHarbor’s hardware ecosystem and payment operations, acting as a liaison across internal teams, vendors, and clients. The role focuses on ensuring reliable on-site and remote performance of devices and payment workflows while contributing to payment operations projects and documentation. The position supports client success through proactive problem-solving and continuous improvement.

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Required Skills

Hardware Support
Payment Operations
EMV Devices
Ticket Printers
QR Scanners
Networking
Remote Troubleshooting
Onsite Support
Zendesk
TeamViewer

+5 more

About FareHarbor

fareharbor.com

FareHarbor is an online booking and reservation platform that helps tour operators, activity providers, and rental companies manage, sell, and scale their experiences. Its offering includes a customizable online booking widget, a back‑office reservation dashboard, payment processing, reporting, and integrations with third‑party channels and tools—backed by onboarding and support. Designed for businesses from small operators to larger enterprises, FareHarbor emphasizes ease of use, flexible inventory/pricing controls, and analytics to grow bookings. Headquartered in San Francisco with teams in Denver and Amsterdam, FareHarbor is part of Booking Holdings and serves operators worldwide.