Onboarding Specialist
Cents(4 days ago)
About this role
Cents is a New York–based SaaS company modernizing the laundromat industry by providing an all-in-one platform for small operators. The Onboarding Specialist will join the customer success team in a fast-paced, remote-first startup environment to support customer adoption and product activation nationwide.
Required Skills
- Onboarding
- CRM
- Troubleshooting
- Communication
- Organization
- Presentation
- Customer Service
- Marketing Platforms
Qualifications
- BA or BS
About Cents
trycents.comCents is an all‑in‑one laundromat business management platform that helps laundromats and laundry-service operators run their operations and improve customer experience. The platform includes a point‑of‑sale system plus tools for order and customer management, operational accuracy, and business reporting. Cents positions itself as a modern, easy‑to‑use solution to streamline workflows, reduce errors, and give owners better visibility into performance.
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