Head of CSM
mobile function
About this role
A Head of Customer Success Management at Voiso leads the Customer Success function, defining strategy, managing teams, and ensuring customer value from the platform. The role drives retention, adoption, satisfaction, and growth while acting as a strategic bridge between customers and internal teams.
Skills
About mobile function
t-mobile.comT-Mobile US is a leading wireless carrier in the United States, offering nationwide 5G mobile service, data plans, devices, and home internet through T-Mobile Home Internet. The company serves both consumer and business customers with prepaid and postpaid options and brands like Metro by T-Mobile and Connect by T-Mobile. Guided by its Un-carrier philosophy, it focuses on simplifying plans, improving customer experience, and delivering digital services through apps and online channels. As part of the Deutsche Telekom family, T-Mobile US maintains a broad network footprint across the US and Puerto Rico and a diversified brand ecosystem.
About mobile function
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for mobile function.
Salary
$100k – $150k
per year