OuterSignal
OuterSignal is seeking a Head of Customer Experience to establish full ownership of the CX function, including team building, infrastructure development, and managing strategic enterprise accounts. This player-coach role focuses on defining customer success standards, scaling dedicated teams across various market segments, and serving as the primary voice of the customer to influence product strategy. The ideal candidate will drive organizational readiness for scale while navigating a fast-paced, early-stage e-commerce intelligence environment.
Company Size
1-10 employees
Transform your customer data into actionable intelligence. OuterSignal enriches every order with 100+ professional and personal signals - from demographics and occupation to social reach and income level. Segment audiences, detect VIPs, and activate hyper-personalized marketing without pixels.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for OuterSignal.
81% above the average for this role