Head of Customer Service
Pacifica Continental
About this role
A Head of Customer Service at iGaming leads and scales customer service operations in Mexico, ensuring top-tier user experience through strategy, process optimization, and team leadership.
Skills
About Pacifica Continental
pacificacontinental.comPacifica Continental is a specialized recruitment firm that connects companies with senior and niche talent across industries. They offer executive search, talent acquisition, candidate screening and placement services delivered through tailored, confidential searches. With a multilingual presence (English, Spanish, Portuguese) and an international focus, they work with clients to build long‑term hiring solutions and smooth onboarding. Clients rely on them for sector expertise, personalized service, and a vetted network of professionals.
About Pacifica Continental
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$117k – $173k
per year