Head of Customer Success
spirehouse
About this role
A Head of Customer Success at a Social Housing technology provider in Warrington is responsible for growing client relationships, managing a team focused on engagement, and driving solution-focused outcomes. The role involves leading the customer success function, developing strategic plans, and collaborating across departments to enhance client satisfaction and service adoption.
Skills
About spirehouse
spirehotels.comSPIRE Hospitality is an owner-centric hotel management company operating 30+ properties across the United States. It places people, purpose, and passion at the core of its approach, aligning owner interests with exceptional guest experiences. The brand positioning—Redefining Hospitality For A Better Future—signals a forward-looking, purpose-driven strategy. Through focused partnerships, SPIRE supports property owners with management expertise aimed at improving performance and guest outcomes.
About spirehouse
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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