Head of Customer Success
preezie
About this role
A Head of Customer Success at preezie leads the Customer Success team and function, driving customer experience excellence in a fast-growing retail technology company.
Skills
About preezie
preezie.comPreezie is an AI shopping assistant for ecommerce that acts like in-store staff online, guiding shoppers with real-time product recommendations and answers. It features built-in controls to ensure brand voice and policy compliance, delivering human-like service at scale. Trusted by brands such as PUMA and Arc’teryx, it is designed to drive revenue lift—reported in the 5–10% range (with positioning around 10% more revenue). By enabling personalized, efficient conversations, preezie aims to boost online conversions and overall store revenue.
About preezie
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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