Head of Delivery - Credit and Collections
Probe Group(2 months ago)
About this role
The Head of Credit & Collections at Probe Group leads the Credit & Collections division, encompassing Probe Collections and Probe Field Services, and reports to the Chief Customer Officer. The role is focused on setting strategic direction, driving commercial growth and regulatory excellence, and shaping how Probe CX differentiates itself in the market through innovation and insight-led delivery. It is a senior, client-facing leadership position with global scope across multiple regions.
Required Skills
- Collections Operations
- Client Leadership
- Strategic Planning
- Commercial Acumen
- Stakeholder Management
- Regulatory Compliance
- Budgeting
- Team Leadership
- Change Management
- Field Services
Qualifications
- Tertiary Qualification
- Post-Graduate Qualification
About Probe Group
probe.groupWe are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.
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