Collections Hardship Agent
Probe Group(21 hours ago)
About this role
This role involves managing compliance and delivering customer service in a call center environment. The position emphasizes maintaining workplace safety, data security, and customer satisfaction through effective communication and problem-solving. It also requires establishing strong stakeholder relationships and adhering to organizational policies.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Data Security
- Stakeholder Management
- Conflict Resolution
- Time Management
- Empathy
- Negotiation
- Teamwork
About Probe Group
probe.groupWe are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.
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