Head of Digital and Content Marketing
Kustomer(8 days ago)
About this role
Kustomer is a leading conversational CRM platform that uses AI and automation to enhance customer experiences. The company has a strong focus on innovation, digital storytelling, and delivering personalized service across multiple channels. As a growing, independent company, Kustomer values passionate individuals who thrive in a dynamic, collaborative environment.
Required Skills
- Digital Strategy
- Content Marketing
- Social Media
- SEO
- Paid Social
- Analytics
- CRM
- Marketing Automation
- Demand Generation
- Leadership
Qualifications
- Bachelor’s degree in Marketing or related field
- 12+ years in digital marketing
- 5+ years management experience
- Experience in SaaS or technology environments
About Kustomer
www.kustomer.comKustomer is an AI-powered customer service platform designed to streamline and enhance the customer support experience. It combines a comprehensive CRM with omnichannel messaging capabilities, allowing businesses to manage customer interactions seamlessly across various platforms. With a focus on integrating artificial intelligence, Kustomer provides tools for automating responses, empowering agents with relevant information, and offering self-service options for customers. This enables organizations to boost efficiency, satisfaction, and operational performance in their customer support operations.
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