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Head of Implementation & Customer Success at Wonderschool - ApplyBlast

Head of Implementation & Customer Success

Wonderschool

7 months ago

2.5 on Glassdoor

San Francisco, CA

Hybrid

Full Time

Senior

1 applicant

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About this role

Wonderschool is seeking a Head of Implementation & Customer Success to oversee the full post-sale lifecycle for government and enterprise clients, focusing on successful deployments, customer outcomes, and long-term retention. The role involves building scalable systems, leading a team, and collaborating across departments to ensure product adoption and customer satisfaction.

Skills

Qualifications

8–12+ years in B2B SaaS post-sales rolesExperience leading complex enterprise or government implementationsBuilding and scaling customer success teamsProgram management expertiseManaging long implementation cycles

About Wonderschool

wonderschool.com

Headquarters

San Francisco, California, United States

Company Size

51-200 employees

Founded

2016

View Profile

Wonderschool is a technology-driven childcare platform that provides comprehensive childcare solutions, helping families find local preschool and in-home care while enabling educators to start and run quality programs. The company offers tools and support for providers — including onboarding, licensing guidance, and enrollment/operations management — to simplify running and scaling child care services. Wonderschool also works with state leaders and partners to strengthen the broader childcare ecosystem and increase access to affordable, high-quality care.