Avoca AI
As the Director of Customer Success, you will lead a team of Technical Account Managers to drive retention, growth, and predictable revenue outcomes for a rapid-scaling AI platform. The role involves setting the team's vision, establishing operational processes, and maintaining deep executive partnerships while managing a small portfolio of strategic accounts. You will collaborate cross-functionally with Sales, Product, and Engineering to influence priorities and ensure high-stakes client escalations are resolved effectively.
24/7 AI customer reps that answer, support, and convert — so you never miss a lead or opportunity.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Avoca AI.
31% above the average for this role