Closinglock
Closinglock is seeking a Director of Customer Success to lead and scale post-sale operations for Enterprise and Mid-Market segments in the real estate fintech industry. This player-coach role involves owning key retention and expansion metrics, building scalable team processes, and fostering a culture of customer obsession. The successful candidate will report to the VP of Operations and partner cross-functionally to drive growth and ensure high-quality customer experiences.
Closinglock is an escrow management platform that helps title companies and law firms secure real estate closings through fraud prevention, digital payments, and collaborative escrow tools. It offers secure portals and workflows designed to reduce wire fraud risk and streamline closing operations. The platform focuses on modernizing traditional escrow processes while supporting compliance, risk reduction, and more efficient collaboration among closing parties.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Closinglock.
Closinglock didn’t post a salary, so this is our estimate from similar listings.
10% above the average for this role