Head of Success & Support
Numeral
About this role
The Head of Customer Success & Support at Numeral leads the development and execution of customer success and support strategies, ensuring high-quality service, retention, and growth while building scalable systems and processes.
Skills
About Numeral
numeral.comNumeral is a sales tax automation platform that puts sales tax for ecommerce and SaaS businesses on autopilot. It centralizes and manages tax calculation, nexus monitoring, registrations, filings, and remittance so teams can offload compliance complexity. Numeral pairs software with managed services, integrates with common ecommerce and billing systems, and offers a free way to get started.
About Numeral
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Numeral.
Salary
$180k – $250k
per year