Head of Customer Success

Amplemarket

2 months ago

4.9 on Glassdoor

United States

Hybrid

Full Time

Manager

2 applicants

View Job Listing

Apply to 100+ jobs

About this role

Amplemarket is hiring a Head of Customer Success to lead and scale its Customer Success organization and ensure exceptional customer experience across onboarding, adoption, retention, and expansion. The role focuses on driving revenue growth and Net Revenue Retention through structured expansion strategies, cross-functional collaboration, and data-driven improvements to customer journeys and advocacy programs. This leader will build and develop a high-performing team, partner with Sales, Product, and Marketing, and implement scalable processes to maximize lifetime value.

Skills

About Amplemarket

amplemarket.com

Amplemarket is an AI Sales Copilot SaaS that helps sales and GTM teams drive pipeline by surfacing intent signals, performing AI-driven account and contact research, and personalizing multichannel outreach. The platform bundles data and lead generation, enrichment, email validation, job-change alerts, competitive intelligence, and social prospecting with deliverability and domain-health tools to boost engagement and opportunity rates. It automates multichannel sequences, social automation, and workflows so SDRs can replace multiple point tools and scale personalized outreach. Amplemarket is offered worldwide (with a free trial) as an all-in-one sales engagement solution for teams focused on improving response and conversion.