Help Center Lead
Notion(18 days ago)
About this role
The Help Center Lead at Notion will oversee the organization, quality, and strategic development of the company's help content. They will collaborate with various teams to improve the user support experience through content and information architecture, ensuring users can self-serve effectively. The role combines content management, system thinking, and data analysis to create a seamless knowledge ecosystem for millions of users.
Required Skills
- Content Management
- Information Architecture
- SEO
- Content Strategy
- Analytics
- Help Center Platforms
- In-App Guidance
- Localization
- Knowledge Management
- AI Support Tools
About Notion
www.notion.comNotion is an innovative productivity platform designed as an AI workspace that enhances team collaboration and performance. It enables users to create custom agents that assist in automating tasks, organizing information, and streamlining workflows. With features like AI meeting notes and powerful search capabilities, Notion serves as a centralized hub for teams to manage various projects and improve efficiency. Its versatility makes it a preferred choice for businesses aiming to enhance their operational workflows and productivity.
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