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Knowledge Manager (Remote US) at Maximus - ApplyBlast

Knowledge Manager (Remote US)

Maximus

10 months ago

Remote

Full Time

Senior

1 applicant

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About this role

The Knowledge Manager at Maximus is responsible for overseeing the internal and external knowledge ecosystem, focusing on auditing, restructuring, and maintaining a user-friendly help center. This role includes establishing governance standards, optimizing information architecture, and leveraging analytics to enhance content performance and AI optimization. The Knowledge Manager will also collaborate with cross-functional teams to ensure alignment between support and knowledge needs while aiming to improve the self-service customer experience.

Skills

About Maximus

maximustribe.com

Headquarters

Santa Monica, California, United States

Company Size

11-50 employees

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Maximus is an online performance medicine company offering doctor-supervised treatments including testosterone optimization, GLP-1 weight loss therapies, mood and stress solutions, and growth hormone peptides. The company combines personalized protocols designed by leading medical professionals with cutting-edge clinical research to help members optimize hormones, metabolism, and longevity. With 50,000+ members, Maximus delivers fully online, science-backed care aimed at peak physical and mental performance.