Help Desk Agent - Operations
Signant Health
About this role
Signant Health is a global company supporting clinical trials with innovative technology, including AI, to improve healthcare data analysis and operational efficiency. They are looking for a Contract Tier 1 Help Desk Agent to provide technical support and troubleshoot issues for users of their systems, ensuring smooth operation of clinical trial products.
Skills
Qualifications
About Signant Health
signanthealth.comSignant Health is a clinical trial technology and services company that helps sponsors and CROs capture high-quality trial data and improve participant experience. Its offerings include electronic clinical outcome assessments (eCOA), eConsent, eSource, patient engagement tools, analytics, and managed services to support trial operations across therapeutic areas. Signant emphasizes usability, regulatory compliance, and data integrity to accelerate study timelines and ensure reliable evidence. Global biopharma organizations rely on its integrated platform and domain expertise for end-to-end clinical data capture and support.
About Signant Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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