8A7883C6946708D7019475EC9CDC05C6
The Help Desk Analyst I provides Tier I technical support for the phone system, email, and all other hardware and software used by City employees. This role involves fielding incoming help requests, resolving inquiries during first contact, and escalating issues to higher-tier support when necessary. The position requires performing hands-on fixes at the desktop level and assisting with IT equipment deployment and maintenance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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8A7883C6946708D7019475EC9CDC05C6 didn’t post a salary, so this is our estimate from similar listings.