Cartogiraffe
The Help Desk Level 1 Representative serves as the front‑line of the Financial Information Services Agency and Office of Payroll Administration Help Desk, providing telephone and email support, problem management, and system password resets for citywide users. The role involves tracking issues in the Remedy IT Service Management System, preparing reports, and assisting with special projects.
Cartogiraffe (also known as Kartogiraffe) is an online mapping platform that provides detailed city and regional maps for countries and territories worldwide. The platform offers multiple map types including public transport, cycling, railway, and walking maps. It covers an extensive range of locations across all continents.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cartogiraffe.
18% below the average for this role