EVERIENCE
The Help Desk Level 2 Junior role provides technical support to end-users, resolving hardware issues and managing ticket workflows to ensure efficient assistance. The position involves assisting with operating system configuration, application installation, and account management while escalating complex problems to senior support. This onsite role requires strong organizational skills and the ability to handle multiple requests in a dynamic environment.
Everience is an international consulting and digital services group that guides organizations in orchestrating human/AI symbiosis within the enterprise. The company offers expertise across generative AI, employee experience, cybersecurity, cloud infrastructure, intelligent workplace, data, and application development. Operating in 23 countries and serving over 200 clients, Everience helps businesses harness AI as a driver of competitiveness and responsible growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for EVERIENCE.