UMC Health System
This role provides leadership and oversight for the daily operations of the IT Service Desk at UMC Health System, ensuring timely and effective technical support for users through various channels. The position involves supervising Service Desk personnel, monitoring service level performance, and implementing IT service management processes to improve operational efficiency and customer satisfaction. The manager serves as an escalation point, coordinates with technical teams, and promotes ITIL best practices to enhance overall service quality.
Our passion is your well-being. UMC Health System is the leader in comprehensive healthcare delivery in West Texas and Eastern New Mexico.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for UMC Health System.