Help Desk Specialist (Azure AD, Office 365, VPN & Mac)
Gartner
About this role
Gartner is seeking a Technical Support Specialist to provide first-line IT support to internal associates through various channels, assist with hardware and software issues, and collaborate with higher support tiers to ensure efficient resolution and customer satisfaction. The role emphasizes troubleshooting, documentation, and maintaining high support standards in a dynamic, 24x7 environment.
Skills
About Gartner
gartner.comN/A
About Gartner
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
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Salary
$40k – $60k
per year