Help Desk Specialist
New Jersey Resources
About this role
New Jersey Resources is seeking a Help Desk Specialist to provide first‑level technical support to end users, managing support requests and resolving common technical issues. The role involves troubleshooting hardware and mobile devices, supporting the mobile workforce, and contributing to customer service excellence within a community-minded energy company.
Skills
About New Jersey Resources
njresources.comNew Jersey Resources (NJR) is a Fortune 1000 energy company headquartered in Wall, New Jersey that provides reliable energy services across the continental United States and Canada. Its operating businesses include New Jersey Natural Gas, NJR Energy Services, NJR Midstream, NJR Home Services and NJR Clean Energy Ventures, offering natural gas distribution, midstream infrastructure, retail energy and home services, and clean-energy investments. NJR serves residential, commercial and institutional customers while emphasizing safety, reliability, sustainability and community engagement. The company maintains investor-facing transparency and a strategic focus on developing lower‑carbon energy solutions.
About New Jersey Resources
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for New Jersey Resources.
Salary
$52k – $67k
per year