Help Desk Supervisor
Flow Control Group
About this role
The Help Desk Supervisor manages daily operations and team performance of the Tier 1 Help Desk, focusing on customer support, process optimization, and team development in a fast-paced environment. The role emphasizes leadership, operational oversight, and continuous improvement aligned with ITIL practices.
Skills
About Flow Control Group
flowcontrolgroup.comFlow Control Group is a distributor of high‑value flow control and fluid‑handling products and services. They supply components such as valves, actuators, pumps, seals and instrumentation along with related spares and assemblies for industries like oil & gas, power, water, chemical processing and industrial manufacturing. The company combines product sourcing with engineering support, aftermarket services and logistics to help customers specify, install and maintain critical fluid‑handling systems.
About Flow Control Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Flow Control Group.
Salary
$70k – $90k
per year