Help Desk Support (Technical Support Specialist)

ActioNet

28 days ago

Newport, RI, United States

Onsite

Full Time

Junior

0 applicants

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About this role

ActioNet is seeking a Technical Support Specialist in Newport, RI, for providing tiered customer support on hardware, software, and network issues. The role involves troubleshooting, system configuration, and customer training, with a focus on security principles and IT service management. Candidates must have a Top-Secret Clearance and related technical skills.

Skills

About ActioNet

actionet.com

ActioNet, Inc. is a U.S.-based IT services and professional engineering firm that delivers technology, cybersecurity, cloud, and program-management solutions to federal and commercial clients. The company focuses on digital transformation — including cloud migration, managed services, data analytics, and AI/ML — to modernize enterprise systems and improve mission outcomes. ActioNet provides end-to-end lifecycle support (acquisition, implementation, operations, and training) with an emphasis on security, compliance, and cleared personnel for defense, civil, and intelligence customers. Their tagline, "Turning Vision into Action," reflects a pragmatic, delivery-oriented approach grounded in agile methods and domain expertise.