Help Desk Support (Trilingual: Spanish, Portuguese and English)
DXC Technology(1 month ago)
About this role
A Technical Support Representative within DXC’s Customer Solution Center who is part of account teams delivering remote IT service and access to customers. The role sits in DXC’s service delivery organization supporting enterprise technology solutions and ensuring customers connect with the appropriate DXC expertise. It contributes to customer success by operating within established protocols and processes.
Required Skills
- Customer Support
- Verbal Communication
- Written Communication
- Microsoft Office
- Computer Proficiency
- Problem Solving
- Data Entry
- Call Routing
- Case Management
- Knowledge Management
+2 more
Qualifications
- High School Diploma
About DXC Technology
dxc.comDXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions for global enterprises and public sector organizations — helping them harness AI to drive outcomes with speed at a time of exponential change. With deep expertise in managed infrastructure services, application modernization, and industry-specific software solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates.
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