LAR Customer Service Coordinator (Trilingual)
AIG(2 years ago)
About this role
AIG Travel Guard is hiring a trilingual Customer Service Coordinator in Mexico City to support travelers across Latin America, Spain, and Portugal. The role serves as the frontline point of contact for customers needing assistance while traveling, coordinating support across internal teams to help resolve urgent situations.
Required Skills
- Customer Service
- Call Handling
- Policy Explanation
- Case Documentation
- Emergency Assistance
- Medical Coordination
- Problem Solving
- Trip Cancellation
- Trip Interruption
- Baggage Tracking
+6 more
About AIG
aig.comAmerican International Group, Inc. (AIG) is a leading global insurance organization that offers a wide range of insurance and financial services across more than 190 countries and jurisdictions. Established in 1919, AIG specializes in property and casualty insurance, as well as life insurance and retirement solutions. The company is recognized for its innovation and commitment to customer service, consistently receiving awards for diversity and inclusion in the workplace. With a strong focus on risk management, AIG partners with clients to protect their assets and pursue growth opportunities.
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