Help Desk Technical Support - Shift Wednesday - Sunday, 3:00pm -11:30pm- US Citizenship required
General Dynamics Information Technology(2 days ago)
About this role
GDIT is seeking a Help Desk Specialist to provide 24/7 technical support for a Federal customer in Washington, DC, supporting system operations and end-user assistance as part of a Department of Homeland Security program. The role involves managing incident resolution, troubleshooting, and customer service in a fast-paced environment.
Required Skills
- Microsoft Office
- Service Desk
- Ticketing Systems
- Troubleshooting
- Customer Service
- IT Support
- Help Desk
- Technical Support
- Incident Management
- ServiceNow
About General Dynamics Information Technology
gdit.comDelivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
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